3 basic rules ,We must follow in this  business :
No.1 , quality control is important ,
when we package goods into parcel ,when quality is not good ,or i not satisfied ,
i should never send out that parcel .
if send ,then accident comes .
No.2 , follow clients idea 
after order ,when items out of stock or quality change ,
i should contact client at first ,and follow client idea ,
client say send ,i send
client say refund money ,i refund money to client .
i am not client ,so not make the decision instead of clients .
No.3, respect every of my clients
we have many clients now ,
but there is not any client that is superfluous ,or not important .
we keep same heart as we original keep
once one day we forget this rules ,then my business will die ,
so had better record and remember each morning .

20160730

Gordon
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